Platform Product Designer

About JazzX AI:     Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise. JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done.   We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that.  JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option.   We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries. This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place.   About SAIGroup :  SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one.    Role Overview We’re looking for a Senior Product Designer with strong systems thinking, exceptional interaction and visual design skills, and a passion for simplifying complex product experiences. This is a systems-level design role focused on shaping how the platform works end-to-end. You’ll work closely with Product, Engineering, and cross-functional teams to define how complex capabilities—including reusable systems, AI workflows, evaluation frameworks, debugging experiences, and domain intelligence—come together into coherent, scalable, and intuitive workflows. You’ll play a key role in translating product strategy into durable, reusable design systems and experiences, while helping shape the product from early concepts and exploration through execution, launch, and continuous iteration. This is an opportunity to take meaningful ownership in an AI-first, early-stage company, work on complex enterprise problems, and help define how users build, evaluate, understand, and deploy AI-powered systems. Key Responsibilities Platform Experience & Systems Design

• Own end-to-end UX across major platform capability areas.
• Define interaction models for complex systems, including AI workflows, orchestration, debugging, and explainability.
• Design platform primitives that are intuitive, reusable, composable, and scalable.
• Balance flexibility, correctness, usability, and system complexity when designing platform experiences.
• Establish clear and scalable UX patterns across interconnected product areas.

Reuse & Workflow Design

• Define how reusable components and assets are discovered, configured, versioned, and composed.
• Design intuitive workflows for adapting and customizing reusable assets.
• Identify repeated solution patterns and turn them into scalable UX abstractions.
• Create experiences that make reuse simple while maintaining flexibility and control for technical users.

AI Quality, Evaluation & Debugging UX

• Integrate evaluation capabilities directly into core builder workflows.
• Design debugging experiences that use comparisons, signals, diffs, and actionable insights rather than relying only on logs.
• Clearly surface quality metrics, regressions, system behavior, and other relevant signals.
• Translate complex AI/ML capabilities and system behavior into experiences that users can understand and act upon.

Domain Intelligence & Configuration UX

• Design workflows for configuring domain logic, reasoning systems, and knowledge assets.
• Enable effective collaboration between technical users and domain experts.
• Create intuitive ways to configure, manage, and apply domain intelligence across workflows.
• Ensure domain intelligence integrates seamlessly with the broader platform experience.

Prototyping, Research & Iteration

• Lead rapid prototyping and validation of complex product concepts.
• Define and drive user research to validate assumptions and de-risk product decisions.
• Use customer feedback, product insights, and data to continuously improve the experience.
• Explore multiple approaches to complex problems and translate learnings into clear product direction.

Builder Experience & Adoption

• Advocate for builder productivity, clarity, and ease of use across platform workflows.
• Identify and eliminate systemic friction across the product experience.
• Design experiences that enable users to move smoothly from experimentation and exploration to production deployment.
• Continuously improve workflows to increase product usability, adoption, and effectiveness.

Design Leadership & Collaboration

• Drive UX strategy in close partnership with Product and Engineering.
• Influence product direction through strong design thinking, systems thinking, and user insights.
• Bring structure and clarity to ambiguous and technically complex problem spaces.
• Mentor designers and contribute to raising the overall quality of design, UX, and product thinking across the organization.
• Collaborate effectively with technical and non-technical stakeholders and clearly communicate design decisions, trade-offs, and recommendations.  

Required Qualifications

• 12+ years of experience in UX/UI or Product Design.
• Proven experience designing complex platforms, developer tools, enterprise SaaS products, or similarly sophisticated systems.
• Strong portfolio demonstrating systems thinking, complex workflow design, and measurable product impact.
• Experience taking products or major product areas from 0→1 through scaling and evolution.
• Deep expertise in interaction design, systems thinking, information architecture, and experience design.
• Ability to design highly complex, multi-layered workflows and make them intuitive and easy to navigate.
• Strong understanding of technical user personas and their workflows.
• Experience building and scaling design systems, including reusable components, patterns, and interaction standards.
• Advanced proficiency in Figma and prototyping.
• Ability to translate complex AI/ML capabilities into usable and intuitive product experiences.
• Experience designing AI/ML, agent-based, or other intelligent systems.
• Familiarity with workflow/BPM tools, developer platforms, or similar technical products.
• Experience designing for multi-tenant enterprise systems.
• Strong ability to rapidly prototype, test, and iterate on complex product concepts.
• Experience leading user research and incorporating customer insights into product design.
• Strong communication, collaboration, and stakeholder-management skills.

Preferred Skills

• Experience designing AI-powered products, enterprise platforms, developer tools, or complex SaaS products.
• Strong understanding of designing for technical users and complex enterprise workflows.
• Experience designing data-rich experiences and systems with multiple interconnected workflows.
• Experience working closely with Engineering through implementation, launch, and post-launch iteration.
• Experience creating and evolving design systems across large or complex products.
• Experience designing evaluation, observability, debugging, or quality-management experiences for AI/ML systems.
• Familiarity with agentic AI, AI orchestration, AI/ML workflows, or intelligent automation.
• Experience working with multi-tenant platforms and configurable enterprise systems.
• Experience balancing established design patterns with the need to create new solutions for emerging product problems.
• Experience using customer insights, feedback, and product data to drive design decisions and iteration.
• Experience working in an early-stage, high-growth, or highly ambiguous technology environment.
• Passion for building AI-first products that are useful, reliable, scalable, accessible, and trustworthy.

Why Join JazzX AI:

What draws people to JazzX AI is the opportunity to build something truly foundational.

We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.

JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.

If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.

Headquartered in Los Altos, CA. Backed by SAIGroup.

Learn more about JazzX AI:Website: https://jazzx.aiLinkedIn: https://www.linkedin.com/company/jazzx-ai

Learn more about SAIGroup:Website: https://saigroup.ai